Accessibility Statement

Accessibility Statement

Effective Date: 01/01/2025

Last Updated: 04/06/2025

Jennifer Ingram Counseling, DBA Jen Ingram Therapy is committed to ensuring digital accessibility for all visitors to our website, including people with disabilities. We are actively working to improve the accessibility and usability of our website www.jeningramtherapy.co and strive to meet or exceed the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Our Commitment

We believe that mental health support should be accessible to everyone, regardless of ability. We aim to provide a welcoming, inclusive online experience by:

  • Designing our website to be navigable with screen readers and keyboard-only use

  • Using descriptive alt text for images

  • Maintaining proper heading structures and labels

  • Ensuring adequate contrast and readable font sizes

  • Avoiding content that flashes or may trigger photosensitivity

  • Providing clear, simple language wherever possible

Ongoing Improvements

We continuously assess our website and digital materials for accessibility and make updates as needed. We welcome feedback and are committed to addressing any accessibility barriers promptly.

Assistive Technology Compatibility

Our website is intended to be compatible with commonly used assistive technologies, including:

  • Screen readers (e.g., JAWS, NVDA, VoiceOver)

  • Speech recognition software

  • Browser accessibility extensions

  • Keyboard-only navigation

Need Help or Noticing an Issue?

If you encounter any difficulty accessing content, navigating the site, or using any features, please contact us so we can assist you:

Accessibility Contact:

Jen Ingram Therapy

jen@jeningramtherapy.com

317-418-2855

We aim to respond to accessibility inquiries within 5 business days.

Third-Party Content

While we strive to ensure accessibility across all aspects of our site, some third-party tools, plugins, or external links may fall outside our control. We encourage those providers to support accessibility as well and will seek alternatives if issues persist.

Feedback Encouraged

Your experience matters to us. If you have suggestions, questions, or concerns about accessibility on our site, we’d love to hear from you.