Terms of Use

Terms and Conditions

Effective Date: 01/01/2025

Last Updated: 04/06/2025

Welcome to Jennifer Ingram Counseling, DBA Jen Ingram Therapy ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website located at www.jeningramtherapy (the "Site"). By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. Professional Disclaimer

  • All content on this website is for informational and educational purposes only and does not constitute or substitute for professional mental health advice, diagnosis, or treatment.

  • Engaging with this Site or its content does not establish a therapist-client relationship.

  • If you are in crisis or in need of immediate support, please contact emergency services or a local crisis line.

2. Eligibility

You must be at least 18 years old to use this Site. By using this Site, you represent and warrant that you are of legal age and have the authority to enter into these Terms.

3. Scope of Services

We provide general information about mental health, therapy services, and related resources. Some users may book appointments, sign up for newsletters, or contact us directly via the Site. All therapy services are subject to individual client agreements, consent forms, and professional guidelines in accordance with applicable regulations.

4. Confidentiality and Privacy

We are committed to maintaining the confidentiality of personal information in compliance with:

  • HIPAA (USA)

  • PHIPA (Canada)

  • GDPR (Europe/UK)

  • Privacy Act (Australia)

Please review our Privacy Policy for more details on how we collect, use, and store your data.

Important: Communications via email, contact forms, or social media are not secure. Please do not share sensitive information through these channels.

5. No Emergency Services

This website is not monitored 24/7 and is not suitable for emergency use. If you are experiencing a mental health crisis or are in danger, call 911 (USA/Canada), 999 (UK), 000 (Australia), or your local emergency number.

6. Fees and Payments

Fees for therapy services, if applicable, will be clearly outlined prior to booking and are subject to change. We accept various payment methods and adhere to local billing practices. You are responsible for any applicable cancellation fees as outlined in our service agreement.

7. Intellectual Property

All content on the Site, including text, graphics, images, videos, logos, and trademarks, is the property of Jen Ingram Therapy or its licensors and is protected by copyright and intellectual property laws.

8. Third-Party Links

This Site may contain links to third-party websites. We do not endorse or assume responsibility for the content, policies, or practices of any third-party sites.

9. Limitation of Liability

To the maximum extent permitted by law, Jen Ingram Therapy shall not be liable for any damages resulting from the use of, or inability to use, the Site or its content. Use of the Site is at your own risk.

10. Regulatory Compliance

Jen Ingram Therapy operates in accordance with the professional standards of the National Association of Social Workers and the licensing boards for the states of Florida, Illinois, Indiana, Minnesota, Missouri, North Dakota, Ohio, South Carolina, Vermont, and Virginia. All therapists providing services are registered and in good standing with their respective regulatory authorities.

11. Modifications

We may update these Terms at any time. Changes will be posted on this page with the updated effective date. Your continued use of the Site after changes are posted constitutes acceptance of those changes.

12. Governing Law

These Terms are governed by the laws of Indiana, USA without regard to its conflict of law principles.

13. Contact Us

If you have any questions about these Terms, please contact us at:

Jen Ingram Therapy

jen@jeningramtherapy.com

317-418-2855